Average Reviews:
(More customer reviews)First I want to say, the beauty of this faucet gets a 5
The packaging of the product would get a 0 if they were available. Please read why:
Amazon has sent us 2 of these faucets. Both times the quality Kohler seal was broken and both times either the faucet handles or the faucet itself were scratched. After the second time of this happening, Amazon apologized and stated they would not be able to replace it for the third time. Apparently this is a continuing problem with these faucets.
I do not blame Amazon for these problems, although sending what might have been previous returns out to customers is bad business practice. The reason I do not place the blame on Amazon is because I feel this is actually Kohler's fault. We have since re-ordered through Home Depot and had the same problem, we are now waiting on our 4th try and hopefully it will arrive without any scratches.
I contacted Kohler and told the customer service rep about the problems we've been experiencing trying to get this faucet and they were wonderful, sending us 2 new "handles." I just hope that when our 4th one arrives tomorrow that if there are scratches, the handles Kohler sent us will be able to save us from returning yet another one and trying for the 5th time.
This is a GORGEOUS faucet and I think will be worth it all in the long run, but be patient and expect to have some problems. I would actually recommend contacting Kohler directly if you have problems and have them send you replacement parts instead of doing like we have and keep sending the whole thing back.
I hope Kohler gets their act together soon and packages these better.
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KOHLER K-394-4-BRZ Devonshire Widespread Lavatory Faucet, Oil-Rubbed BronzeThe Kohler K-394-4 Devonshire Widespread Bathroom Faucet is a two-handle bathroom faucet with a pop-up drain that's available in scratch-, corrosion-, and tarnish-resistant finishes. Create an old-world feel in your bathroom or match the look of the Devonshire Suite with the full, rounded edges and classic detailing of this lavatory faucet. Make your house a home with the Devonshire Widespread Bathroom Faucet(shown in Polished Chrome). View larger.Designed to Match Your StyleA combination of old-world elegance and contemporary lines give this faucet its distinct design, while the rounded lines and intricate details match the rest of the Devonshire Suite. The faucet features lever handles and a pop-up drain for convenience and functionality.
Durable Construction and Long-Lasting FinishThis Devonshire faucet is available in an extensive array of scratch-, corrosion-, and tarnish-resistant Vibrant PVD color finishes that offer durability and years of beauty. The faucet is made of solid brass for increased durability, and the Kohler ceramic disc valves have been tested to deliver reliable and trouble-free performance for up to two times the industry longevity standard.
Easy InstallationWith a top-mount system and flexible stainless steel parts, the Devonshire faucet is easily installed using a screwdriver, wrench, sealant tape, and plumber's putty.
Technical Information and WarrantyThe Devonshire faucet is for 8-inch or 16-inch centers and features a stationary spout with a 6-3/8-inch reach. With ADA-compliant lever handles and a pop-up drain with lift rod and tailpiece, the faucet offers a maximum flow rate of 1.5 gallons (5.7 liters) per minute with an optional low-flow aerator.
Kohler Faucet Lifetime Limited WarrantyKohler Co. warrants its faucets to be leak and drip free during normal residential use for as long as the original purchaser owns his or her home. Kohler Co. also warrants all other aspects of the faucet or accessories (except gold, non-PVD Vibrant, and non-chrome finishes) to be free of defects in material and workmanship during normal residential use for as long as the original consumer purchaser owns his or her home.
About Kohler: Diversity and InnovationSince 1873, Kohler Co. has been improving the lives of its customers with exceptional products and services. Austrian immigrant John Michael Kohler made the first of many bold business moves when he purchased a cast iron and steel foundry in Sheboygan, Wisconsin. His vision and dedication to excellence helped transform Kohler Co. into a highly successful family of businesses with operations on six continents.
One of the oldest, largest privately held companies in the United States Kohler Co.'s diversity of products and portfolio of brands lead the way in design, craftsmanship, and innovation. Kohler Co. offers a breadth of products and services, including plumbing fixtures, furniture, tile and stone, and primary and backup power systems, as well as award-winning hospitality and world-class golf destinations.
What's in the BoxKohler K-394-4 Devonshire Widespread Bathroom Faucet and Homeowner's Guide.
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